MySOZO 4.0
Password Setup

Quick Downloads

*Applies to Software Version 4.0

1

Welcome Email

  1. Open the SOZO Welcome Email from no-reply@impedimed.com
  2. Copy the link in the email

Please note: The link works for 24 hours. If more than 24 hours passed since you received the email, navigate to www.mysozo.com and select “Forgot Password” on the SOZO login screen.

Please note: If you do not receive a SOZO Welcome Email contact your MySOZO Administrator.

Welcome Email

2

Open Browser

  1. Open your internet browser
  2. Paste the link into the address bar and select enter

Please note: Only Google Chrome, Mozilla Firefox, and Edge Chromium are the supported browsers for MySOZO.

Open Browser

3

Temporary Password

  1. Navigate back to the SOZO Welcome Email
  2. Copy the eight-character temporary password

Temporary Password

4

Set New Password

  1. Navigate back to your internet browser
  2. Paste the temporary password in the temporary password field
  3. You will see the MySOZO Set New Password screen
  4. Enter your new password in the New Password field
  5. Reenter your new password in the Confirm New Password field
  6. Select “Submit

Please note: Hover over Password Policy to see the password guidelines.

Set New Password

PASSWORD POLICY

  1. One number
  2. One special character
    (!”#$%&’()+,-/:;<=>?_@[]^’{|}~)*
  3. One upper case letter
  4. One lower case letter
  5. Cannot be one of the last 3 passwords used

Tip: Selecting a special character on the main screen of the tablet keyboard makes it easier to sign in to the SOZOapp. Examples include !, &, and *.

Password Policy

5

Password Confirmation

  1. Select “OK

Password Confirmation

6

Sign in to MySOZO

  1. Enter your email address in the Email field
  2. Enter your new password in the Password field
  3. Select “Sign In

Please note: Only Google Chrome, Mozilla Firefox, and Edge Chromium are the supported browsers for MySOZO.

Sign in to MySOZO

Quick Downloads

Australia, New Zealand, and International

MySOZO 4.0 Password Setup (PM-575-WW-Rev-A)