MySOZO
Password Setup
Quick Downloads
1
Welcome Email
- Open the SOZO Welcome Email from no-reply@impedimed.com
- Copy the link in the email
Please note: The link works for 24 hours. If more than 24 hours passed since you received the email, navigate to www.mysozo.com and select “Forgot Password” on the SOZO login screen.
Please note: If you do not receive a SOZO Welcome Email contact your MySOZO Administrator.
2
Open Browser
- Open your internet browser
- Paste the link into the address bar and select enter
Please note: Only Google Chrome, Mozilla Firefox, and Edge Chromium are the supported browsers for MySOZO.
3
Temporary Password
- Navigate back to the SOZO Welcome Email
- Copy the eight-character temporary password
4
Set New Password
- Navigate back to your internet browser
- Paste the temporary password in the temporary password field
- Enter your new password in the New Password field
- Reenter your new password in the Confirm New Password field
- Select “Submit”
Please note: Hover over Password Policy to see the password guidelines.
PASSWORD POLICY
- One number
- One special character
(!”#$%&’()+,-/:;<=>?_@[]^’{|}~)* - One upper case letter
- One lower case letter
- Cannot be one of the last 3 passwords used
Tip: Selecting a special character on the main screen of the tablet keyboard makes it easier to sign in to the SOZOapp. Examples include !, &, and *.
5
Password Confirmation
- Select “OK”
6
Sign in to MySOZO
- Enter your email address in the Email field
- Enter your new password in the Password field
- Select “Sign In“
Please note: Only Google Chrome, Mozilla Firefox, and Edge Chromium are the supported browsers for MySOZO.
Quick Downloads
United States
MySOZO 5.0 Password Setup (PM-575-WW-Rev-C)
MySOZO 4.0 Password Setup (PM-575-WW-Rev-A)
Australia, New Zealand, and International
MySOZO 5.0 Password Setup (PM-575-WW-Rev-C)
MySOZO 4.0 Password Setup (PM-575-WW-Rev-A)